Google Hangout is a popular communication platform that allows you to chat, video call, and share files with other people online. But what do you do when you can’t hear anything on Google Hangout? In this article, we will show you how to troubleshoot sound issues on Google Hangout.
Check Your Speakers and Headphones
The first thing you should do is to check your speakers or headphones. Make sure they are properly connected to your computer and turned on. You can also try plugging them into a different port to see if that helps. If your speakers or headphones are working properly, move on to the next step.
Check Your Sound Settings
The next step is to check your sound settings. Click on the gear icon in the top right corner of your Google Hangout window and select “Settings”. Then, click on the “Audio” tab and make sure your speakers or headphones are selected as the default playback device.
Check Your Microphone Settings
If you’re having trouble with sound on Google Hangout, it could be because your microphone isn’t working properly. Click on the gear icon and select “Settings” again. This time, click on the “Video” tab and make sure your microphone is selected as the default recording device.
Restart Google Hangout
If none of the above steps work, try restarting Google Hangout. Sometimes, simply closing and reopening the program can fix sound issues.
Restart Your Computer
If restarting Google Hangout doesn’t work, try restarting your computer. This can help clear any temporary issues that may be causing sound problems.
Update Your Audio Drivers
If you’re still having sound issues on Google Hangout, it could be because your audio drivers are outdated or corrupted. To update your audio drivers, go to your computer manufacturer’s website and download the latest drivers for your audio device.
Check Your Internet Connection
Sometimes, poor internet connection can cause sound issues on Google Hangout. Make sure you have a stable and fast internet connection before using the platform.
Check for Conflicting Programs
If you have other programs running on your computer that use sound, they could be conflicting with Google Hangout. Try closing other programs and see if that helps.
Clear Your Browser Cache
Clearing your browser cache can also help fix sound issues on Google Hangout. Go to your browser settings and clear your cache and cookies.
Disable Browser Extensions
Some browser extensions can cause conflicts with Google Hangout, so try disabling them and see if that helps.
Check Your Firewall Settings
If you have a firewall installed on your computer, it could be blocking Google Hangout from accessing your sound settings. Check your firewall settings and make sure Google Hangout is allowed to access your sound settings.
Update Google Hangout
If you’re using an outdated version of Google Hangout, it could be causing sound issues. Make sure you have the latest version of the program installed.
Use a Different Browser
If all else fails, try using a different browser. Sometimes, certain browsers can have compatibility issues with Google Hangout.
If you’re having sound issues on Google Hangout, don’t worry. There are several steps you can take to troubleshoot and fix the problem. Try the above solutions and see which one works for you.