It’s frustrating when you turn on your Insignia TV and the screen goes black but the sound still works. You may be tempted to give up and buy a new TV, but there are several troubleshooting tips you can try before resorting to that.
Check the Power Source
The first thing to check is the power source. Make sure the TV is plugged in and the outlet is working. You can also try unplugging the TV and plugging it back in to see if that resets it.
Check the HDMI Cable
The next thing to check is the HDMI cable. Make sure it’s securely connected to both the TV and the device you’re trying to watch. You can also try using a different HDMI cable to see if that solves the problem.
Check the Input Source
It’s possible that the TV is on the wrong input source. Use the remote to switch between input sources and see if that brings the picture back.
Reset the TV
If none of the above solutions work, try resetting the TV. Unplug it from the power source for a few minutes, then plug it back in and turn it on.
Update the Firmware
Finally, it’s possible that the firmware on the TV needs to be updated. Check the Insignia website for any available updates and follow the instructions for installing them.
By following these troubleshooting tips, you can hopefully get your Insignia TV screen back up and running. If none of these solutions work, it may be time to contact customer support or consider purchasing a new TV.