LG TVs are popular for their sleek design and exceptional picture quality. However, some users have reported that the sound on their LG TV is not working when using apps. This can be frustrating, especially if you’re trying to watch a movie or TV show. In this article, we’ll discuss some of the reasons why this might be happening and what you can do to fix it.
Reasons Why the Sound on Your LG TV is Not Working on Apps
There are several reasons why the sound on your LG TV is not working when using apps. Some of the most common reasons include:
1. Incorrect Audio Settings
One of the most common reasons for sound issues on LG TVs is incorrect audio settings. This can happen if the TV’s audio settings have been changed accidentally or intentionally. If your TV’s audio settings are incorrect, it may not be able to output sound when using apps.
2. App-Specific Issues
Another reason why the sound on your LG TV may not be working when using apps is app-specific issues. Some apps may have bugs or glitches that prevent them from outputting sound on certain TVs. If this is the case, you may need to contact the app developer or wait for a software update to fix the issue.
3. Hardware Issues
In rare cases, the sound issue on your LG TV may be caused by hardware issues. This can happen if there is damage to the TV’s internal speakers or audio output ports. If this is the case, you may need to contact LG customer support or a professional repair service.
How to Fix the Sound Issue on Your LG TV
If the sound on your LG TV is not working when using apps, there are several things you can do to fix the issue. Here are some of the most effective solutions:
1. Check Your Audio Settings
The first thing you should do is check your audio settings to make sure they are correct. To do this, go to the settings menu on your LG TV and navigate to the audio settings. Make sure the volume is turned up and that the correct audio output is selected. If everything looks correct, try restarting the TV and see if the sound works when using apps.
2. Update Your TV’s Software
If your TV’s software is outdated, it may not be able to output sound when using apps. To fix this, check for software updates on your LG TV and install any available updates. This can usually be done through the settings menu on your TV.
3. Uninstall and Reinstall the App
If the sound issue is app-specific, try uninstalling and reinstalling the app. This can sometimes fix bugs or glitches that prevent the app from outputting sound. To do this, go to the app store on your LG TV and uninstall the app. Then, reinstall it and see if the sound works.
4. Contact LG Customer Support
If none of the above solutions work, you may need to contact LG customer support. They can help you troubleshoot the issue and determine if there is a hardware problem that needs to be fixed. You can usually find contact information for LG customer support on their website.
Conclusion
If the sound on your LG TV is not working when using apps, it can be frustrating. However, by following the tips in this article, you should be able to fix the issue and get back to enjoying your favorite shows and movies. Remember to check your audio settings, update your TV’s software, uninstall and reinstall the app, and contact LG customer support if needed.
