Many Moto G Power users have reported that their device is not making any sound when a text message arrives. This can be a frustrating issue, especially if you rely on your phone for work or personal communication. In this article, we will explore some possible solutions to this problem.
Check Your Sound Settings
The first thing you should do is check your sound settings. Make sure that your smartphone is not on silent mode or vibrate-only mode. To do this, go to your device’s settings and then select “Sound”. Check the volume levels and make sure that the notifications volume is turned up.
Restart Your Phone
Restarting your Moto G Power may help to resolve this issue. To restart your device, press and hold the power button until the “Power off” option appears. Select “Power off” and wait for your device to shut down completely. Once your device is off, press and hold the power button again until the Moto logo appears.
Clear Cache and Data of Messaging App
Clearing the cache and data of your messaging app may also help to resolve this issue. To do this, go to your device’s settings and then select “Apps & notifications”. Find your messaging app and select it. Then, select “Storage” and then “Clear cache” and “Clear data”.
Update Your Software
Updating your Moto G Power’s software may also help to resolve this issue. To update your software, go to your device’s settings and then select “System”. Then, select “System updates” and check for any available updates. If there is an update available, download and install it.
Contact Motorola Support
If none of the above solutions work, you may need to contact Motorola support. Visit their website or call their customer service hotline for assistance.
Conclusion
Not receiving text message notifications on your Moto G Power can be frustrating, but there are several solutions you can try. Check your sound settings, restart your device, clear the cache and data of your messaging app, update your software, and contact Motorola support if necessary. By following these steps, you should be able to resolve this issue and receive text message notifications once again.
